Q: "My hair is ALWAYS dry and flaky after using shampoo and conditioner. Then, it's all puffy and full of static. Is there a certain way to wash my hair so it's not like this or what kind of shampoo/conditioner should I use next time? Thank you."
– Sushama

A: Just like you can have dry skin on your face or body, the skin on your head can get dry also. And when you have a healthy scalp, your hair is healthier too! Using a shampoo and conditioner made for dandruff is a great idea. Having dandruff doesn't mean you're dirty, it often means your scalp is just dry (and who wants a dry, itchy head?). Try Head & Shoulders Dry Scalp Care Shampoo & Conditioner. They soothe the scalp, relieve itchiness and provide added moisture for your hair and scalp. Another great option is Aveda Scalp Benefits Balancing Shampoo & Conditioner. Both of these formulas are really gentle and non-irritating so they're great to use if you're allergic to certain shampoo ingredients also. The static in your hair is likely caused by the dryness. When hair is dry it becomes more static and flyaway. When you shampoo and condition it's really important to make sure you rinse out well because product residue can cause scalp irritation too. If the problem persists, you might want to check with a dermatologist to make sure it's not another skin condition such as psoriasis or an allergy.